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SSE documentation

Docs for everyday records work

Learn the workflow, try the demo, and understand what each feature does.

First visit?

Follow one sample request

Start with fictional records already in the demo. Check the request, inspect a record, and find its review history.

Take the five-minute tour →
The four stages: receive, collect, review, and respond

What do you need to do?

  • Getting started

    A five-minute tour of the demo, from a prepared request to its review history.

  • Intake & routing

    Create a request, check intake, route the search, and keep the response clock current.

  • Review & release

    Collect records, save review decisions, prepare a response, and download the approved package.

  • History & exports

    Find a request, understand its activity, and distinguish the release package from the internal audit file.

  • File types & OCR

    Check PDF and text workflows, public-demo limits, OCR API boundaries, catalog-supported PPTX text extract, and planned formats.

  • Demo & deployment

    Use the temporary demo safely, check file limits, and see what municipal deployment still needs.